Refund and Returns Policy
Thank you for purchasing our web design products.
Please note that all sales are final. As our products are digital downloads (such as Divi child themes, layouts, and design templates), we do not offer refunds, returns, or exchanges once a purchase is made.
Support Terms
We provide support only for product-related issues, such as:
– Installation guidance
– Basic customization help
– Fixes for product-related bugs or errors
Our team will be happy to assist you with any issues related to the functionality of our products.
However, tasks outside the scope of the purchased product, such as:
-Advanced customization
-Adding new features not included in the product
-Payment gateway setup
-Third-party plugin conflicts or integrations
…are not included in the free support.
If you require additional customization or other services outside the scope of the product, please let us know — we will gladly share our custom task pricing structure with you.
By purchasing from our site, you agree to this refund and support policy.
For assistance, contact us at layoutdivi@gmail.com.
Product Not Working
In case the product is not working, you can simply leave a message to us support@layoutdivi.com, telling the name of the product and what is the issue, and we will give you a fix, but for that, there will be no refund.
Contact
layoutdivi@gmail.com Or support@layoutdivi.com